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Service Advisor Job Description Template

Use this optimized Service Advisor job description template to post on job boards, attract candidates and accelerate your hiring process.

Service Advisor overview

A Service Advisor acts as the liaison between customers and the service team, ensuring that clients receive top-notch service and their vehicles are well taken care of. They are responsible for understanding customer needs, providing accurate information, and ensuring a smooth service experience.

Job Description Best practices

Use clear and concise language to describe the role and responsibilities.
Highlight the importance of customer service and communication skills.
Include specific qualifications and experience required for the role.
Mention any unique benefits or perks offered by the company.
Use a fun and engaging tone to attract potential candidates.

Service Advisor

Overview

Are you a people person with a knack for cars? 🚗 Acme Inc. is looking for a friendly and enthusiastic Service Advisor to join our team! As a Service Advisor, you'll be the bridge between our customers and our service team, ensuring that every vehicle gets the care it deserves and every customer leaves with a smile. 😊

Responsibilities

Greet customers with a warm and friendly attitude. 👋
Listen to customer concerns and provide accurate information about services. 🛠️
Coordinate with the service team to ensure timely and efficient service. ⏱️
Keep customers updated on the status of their vehicles. 📞
Handle customer complaints and ensure satisfaction. 👍
Maintain detailed records of services and transactions. 📝

Qualifications

High school diploma or equivalent. 🎓
Excellent communication and interpersonal skills. 🗣️
Strong organizational skills and attention to detail. 📋
Ability to work in a fast-paced environment. 🏃
Basic knowledge of automotive services is a plus. 🚙
Previous experience in a customer service role is preferred. 💼

Benefits

Competitive salary and performance bonuses. 💰
Health, dental, and vision insurance. 🏥
Paid time off and holidays. 🌴
Employee discounts on services and products. 🛍️
Opportunities for career growth and development. 📈
Fun and supportive work environment. 🎉

Company description

Acme Inc. is a leading provider of automotive services, dedicated to delivering exceptional customer experiences. Our team is passionate about cars and committed to providing top-quality service with a smile. Join us and be part of a fun, dynamic, and innovative company that values its employees and customers alike! 🚀